🛡️No Visa. No Fee. Guarantee🛡️ T&Cs

Terms and Conditions: No-Visa, No-Fee Guarantee

At Salvo Migration, we are proud to have maintained a 99% success rate in nearly a decade of providing exceptional immigration services. With hundreds of finalized partner visa applications over this time, we offer this No-Visa, No-Fee Guarantee as a commitment to your peace of mind and further proof of our dedication to doing everything within our power to achieve a positive outcome for your application.

However, this guarantee does not constitute a guarantee of visa approval or a successful outcome. The decision on your visa application is solely at the discretion of the Department of Home Affairs (DHA) and depends on a range of factors.

1. Scope of Guarantee

The guarantee applies exclusively to the professional fees charged by our legal practice for preparing and managing Australian partner visa applications only (Subclass 820, 801, 309, 100 or 300).

It does not cover disbursements, government fees, third-party charges (e.g., medical exams, police checks), or other external costs.

2. Eligibility

The guarantee is available to clients who:

-Engage our firm under a written retainer agreement.

-Fulfill all client obligations as outlined in the agreement.

-The refund will only be considered if the visa is refused by the Department of Home Affairs for reasons within our control.

3. Exclusions

The guarantee does not apply if the visa application is refused due to factors beyond our control, including but not limited to:

-Relationship breakdown between the applicant and sponsor before the visa decision.

-Health issues preventing the applicant from meeting health criteria.

-Character issues for either Applicant or Sponsor, including adverse police checks or failure to meet character requirements.

-Sponsorship limitations, such as exceeding sponsorship caps or bans.

-Sponsor unavailability due to death, incapacity, or withdrawal of sponsorship.

-Non-compliance with requests or timelines from the Department of Home Affairs.

-Incomplete or inaccurate information provided by the client or sponsor.

- The Applicant not satisfying Public Interest Criterion

- The Applicant failing to satisfy Schedule 3 Criteria and/or a Schedule 3 waiver

4. Refund Process

Refund requests must be submitted in writing within 30 days of receiving the refusal decision.

If the visa application is unsuccessful and the terms of this guarantee are met, the professional fees will be refunded in equal weekly installments over a period of 26 weeks, starting within 5 business days after the Refund Request has been received in writing.

5. Client Obligations

The applicant and sponsor must:

-Provide accurate and truthful information at all times.

-Supply all requested documentation within specified timeframes.

-Adhere to legal and regulatory requirements.

6. Professional and Ethical Standards

This guarantee is offered in compliance with the Legal Profession Act 2007 (Qld), the Australian Solicitors Conduct Rules, and other applicable legal standards​

The guarantee does not alter or override any legal or ethical obligations imposed on our practice.

7. Amendments

We reserve the right to amend these terms and conditions at any time, ensuring compliance with relevant laws and professional guidelines.

8. Limitations of Liability

The liability of our legal practice is limited to the refund of professional fees as outlined in these terms.

Claims for consequential losses or damages are excluded to the extent permitted by law.